Negotiation: Communication for Diverse Settings

The book takes a communication perspective, analysing the negotiation process and how different settings and elements affect negotiation strategies and techniques. It moves on a continuum from micro (interpersonal) to macro (international) levels of negotiation and gives boxed negotiation examples from a variety of contexts.

Negotiation: Communication for Diverse Settings provides the reader with an overview of the negotiation process as it applies to a wide variety of contexts. Weaving practitioner interviews and real world examples throughout the book, the authors emphasise the day-to-day relevance of negotiation skill. They provide knowledge for negotiation in a variety of situations, including interpersonal relations, the workplace, shopping and other consumer settings, community relations, and international affairs. Discussions of the moral and ethical dilemmas of negotiation are included.

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